Course curriculum

    1. Introduction to the course

    2. How to complete this course successfully

    1. What To Upsell?

    2. Sheet template: Most Profitable Services & Upgrades

    1. Creating Goals & Getting Buy-In

    2. Download: Front Desk Upselling - Creating goals & Getting Buy-In

    1. Incentives & Engagement

    2. Incentive Expectations: Development

    3. Incentive Expectation: Appreciation

    4. Incentive Expectations: Remuneration

    5. Incentive Expectations: Work-Life Balance

    6. Guide: Incentive Plans & Engagement

    7. Quiz: Incentives & Engagement

    1. Gamification

    2. Gamification Elements

    3. Download: Gamification Leaderboard Template

    1. A Successful Upsell Program

    2. Download: Upselling Programme Implementation Checklist

About this course

  • €299,00
  • 23 lessons
  • 0.5 hours of video content

Discover your potential, starting today