Course: How To Create An Upselling Culture

How to Create a Hotel Upselling Strategy - Level 2

As a Front Desk Manager or Revenue Manager, learn to create an effective upselling culture at your hotel. This comprehensive course for managers covers best practices, incentive plans, gamification strategies and more. Everything needed to bring your team's Upselling to the next level! 🚀

Enroll for free

Course overview

1. Introduction to the course
2. How to complete this course successfully
1. What To Upsell?
2. Sheet template: Most Profitable Services & Upgrades
1. Creating Goals & Getting Buy-In
2. Download: Front Desk Upselling - Creating goals & Getting Buy-In
1. Incentives & Engagement
2. Incentive Expectations: Development
3. Incentive Expectation: Appreciation
4. Incentive Expectations: Remuneration
5. Incentive Expectations: Work-Life Balance
6. Guide: Incentive Plans & Engagement
7. Quiz: Incentives & Engagement
1. Gamification
2. Gamification Elements
3. Download: Gamification Leaderboard Template
1. A Successful Upsell Program
2. Download: Upselling Programme Implementation Checklist
1. Tracking & Reporting
1. Summary Course
2. Additional Training
1. Certification Test
1. Feedback Survey

About this course

Free
0.5 hours of video content
For Front Desk Managers and Revenue Managers

Level up your hotel's upsell 🛎️ starting today

Enroll today

How to Create a Hotel Upselling Strategy - Level 2

Course overview

Introduction

What to upsell?

Creating Goals

Incentive & Engagement

Gamification

Successful upselling

Tracking & Reporting

Summary

Certification test

Feedback

About this course

Level up your hotel's upsell 🛎️ starting today