Become a Rockstar at Upselling
Learn from experts in Upselling and Revenue Management to improve your upselling skills.
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Front Desk Upselling: Upskilling session for Front Desk Agents
When it comes to upselling and cross selling at the Front Desk, you need to make sure you master the art of suggestive selling: Get to know their needs so that you can suggest the room or service that will make their stay become a memorable one.
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Visual Information (useful for upselling) at Check In
An important part of the check in process happens at the beginning: Reading your client, their profile, and needs. And that starts as early as when they enter the Lobby, and as soon as you look at them. Understand the importance of the visual info.
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Creating an Effective Hotel Upselling Strategy 101
Learn to create an effective upselling culture at your hotel. This comprehensive course for front office and revenue managers covers best practices, incentive plans, gamification strategies and more.
€299