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Become a Rockstar at Upselling

Learn from experts in Upselling and Revenue Management to improve your upselling skills.

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  • Visual Information (useful for upselling) at Check In

    An important part of the check in process happens at the beginning: Reading your client, their profile, and needs. And that starts as early as when they enter the Lobby, and as soon as you look at them. Understand the importance of the visual info.

  • Creating an Effective Hotel Upselling Strategy 101

    Learn to create an effective upselling culture at your hotel. This comprehensive course for front office and revenue managers covers best practices, incentive plans, gamification strategies and more.

    €299

  • Front Desk Upselling for Agents Level 1

    Maximize your front desk upsell potential with our expert-led course! Gain a deeper understanding of the impact of upselling on guest experience, your KPIs and improve your pitch

    €299

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